What Is Ubisoft’S Email Address?

How do I find my Ubisoft account on ps4?

It is also possible to link your console account on our Account Management website:Navigate to the Account Management website.Click on the Log In button.Click on the Xbox or PlayStation logo for the console account you are trying to link.When prompted, log in to your console account.Log in to your Ubisoft account..

How do I contact Ubisoft by email?

AccountSupport@ubi.com is our account support mailing email. Please send us a direct message with your account username and email address.

Why can’t I log into my Ubisoft account?

Make sure that the Ubisoft Connect is not set to offline mode. Check that Ubisoft Connect PC is not running into connectivity issues. Make sure you are using the right credentials for your Ubisoft account. Resetting your password may resolve any authentication issues.

How do I report a problem to Ubisoft?

Contacting Ubisoft SupportClick Uplay Sign In toward the top right of the page and enter your Uplay Account credentials. … Select the Options button at the top right of the screen. … You will now see the Open a Support Case page. … Use the drop-down menus to select the Platform, Product, and Category.More items…

How do I contact Ubisoft?

You can contact Ubisoft via their toll-free customer phone number at 919-460-9778.

How do I find out my Ubisoft email?

ANSWER: If you no longer have access to your email address but can still log in to the Ubisoft Support site, please contact our Customer Support Team by creating and submitting a support ticket or starting a live chat.

How do I report someone on Uplay?

– Open his/her profile with the X button. – Open his/her PlayStation Profile by pressing Square. – On the PlayStation Profile, press the Options button and then select Report. Ubisoft does not condone any inappropriate behavior.

How do I find my Ubisoft account?

In the event you lose access to your Ubisoft Account, we will be happy to help you recover it. You can contact us via live chat between 11:00 – 19:30 (Mon – Fri) or 11:00 – 17:30 (Sat – Sun), for help with getting back into your account.

How do I reset my Ubisoft email?

You can update your email address easily from our Account Management website!Navigate to the Account Management website, and log in to your Ubisoft account.Click on the Account Information tile.Navigate to the Private information section.Click on the Edit button.Click on the Change button.More items…

Did Ubisoft get hacked?

Ubisoft has sent out emails to U-Play account holders to inform that one of the company’s websites has been hacked. … “During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords,” says the email.

Can I delete my Ubisoft account?

Head to the Account Information page. Scroll down to the Close your Ubisoft account section. Click Close. You may be asked to verify your account at this point if you have not done so previously.

How do I start live chat on Ubisoft?

To start a live chat for one of your existing issues:Navigate to https://support.ubisoft.com/Cases, and log in if prompted.Click on your Case Number.Add any new details or attach and new attachments you have.Click on the Continue As Chat button.

How do I check my Ubisoft account?

Navigate to the Link accounts section. Below, you’ll find an example of what your linked external accounts will look like on the Account Management site. Based on the image, you can see that a PlayStation Network ID, Xbox Gamertag, Google Account, and Steam account have been linked to this Ubisoft account.

How do you send clips to Ubisoft?

Open an support case. Select the + Add Files button. Pick the files you want to add. Select Submit My Case to submit your ticket with the files you have attached.

How long does it take Ubisoft support to respond?

48 hoursIt normally takes 48 hours for a response, but this can be longer during busy periods. I have checked your case and can see it is waiting in a queue.