Question: How Do I Fix My Modem Not Online?

How do you fix your WiFi if it is not working?

What to do when the internet is not working?Test a different device.

Try another device, such as a smartphone or a tablet, and see if it will connect to Wi-Fi.

Look at your router and modem.

Reconnect to your Wi-Fi network.

Scan for viruses.

Call your service provider..

How do I hard reset my modem?

To reboot your modem: Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are OFF….How to perform a modem resetPress the RESET button in and hold it for 15 seconds. … Wait 3 to 5 minutes. … When the internet light turns green, you should be able to access the internet.More items…

How do I know if my modem is dying?

Signs that You Need to Replace Your ModemThe modem won’t turn on.You can’t connect to the internet at all.Internet connection drops in and out randomly.Internet speed is inconsistent or is consistently slower than it used to be.You frequently need to reset the modem to get it functioning properly.More items…

How do I restart my modem?

To reboot a modem:Unplug the power and Ethernet cables from the modem. … Wait 2-3 minutes for the modem to fully power off. … Reconnect the power and Ethernet cables to the modem.Wait for the Internet light to turn solid, then check if the Internet is working properly.

Why my mobile WiFi is not working?

If your Android phone won’t connect to Wi-Fi, you should first make sure that your phone isn’t on Airplane Mode, and that Wi-Fi is enabled on your phone. If your Android phone claims it’s connected to Wi-Fi but nothing will load, you can try forgetting the Wi-Fi network and then connecting to it again.

How do I know if my router is bad?

Sudden Stoppage. One sure sign there is a problem with your router, or even that it is breaking, is a sudden stoppage of functionality. … Slow Down. Another sign that your router has problems or is on its way to breaking is a sudden slow down in data transfer speeds. … Non-Responsiveness. … Indicator Lights.

What to do if mobile data is on but not working?

Remove and Re-Insert Your SIM CardBefore rebooting, turn on Airplane Mode.Wait for 30 seconds, then turn Airplane Mode off.If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on.

How do I get my modem back online?

Unplug the power cord from the back of the modem and remove any batteries. Unplug the power cord from the WiFi router. Wait at least one minute, then reinsert any batteries and reconnect power to the modem. Wait at least two minutes to allow the modem to power up.

Why is the online light on my modem not on?

when the internet light is not on it means that the modem is not connected to the provider that is to say it is not dialing so to speak and getting an answer. Ensure that there are no other devices connected to the phone line to ensure there is no interference.

Why is my Internet connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. One good way to fix the router is to restart it.

What lights should be lit on my modem?

Most ATC provided modems have the following lights:LAN: A blinking green light is normal. … INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

How do I get back online?

Unable to Access Internet – Top Five Steps To Get Back Online NowCall your Internet Service Provider (ISP). The first step is to rule out any area-wide problems with your ISP. If all is well, proceed to step two to check your infrastructure.Reboot your network bridge. Find your cable/DSL modem or T-1 router and power it down. … Ping your router. Try to ping your router’s IP address.

How do I fix my modem not connecting to the Internet?

Troubleshooting routers and modemsTest your Wi-Fi on different devices. … Restart your modem and router. … Try a different Ethernet cable. … Upgrade your equipment. … Call your internet service provider. … Reset your router to default settings.